This book, one in a series of three on business development, examines how credit unions can expand their fields of membership to include their larger communities. This book will help your credit union improve profitability, while providing more people the opportunity to join the credit union movement. The handbook also examines the:

• Regulatory background of the Credit Union Membership Access Act
• NCUA requirements for community charters
• Establishment of community development credit unions
• Competitive challenges that community credit unions face
• Importance of your credit union\'s image among its stakeholders
• Right product mix for a community credit union
• Transition from occupational to community common bonds

This book, one in a series of three on business development, examines how credit unions can use technology more effectively and profitably. This book will help your credit union improve the bottom line and, at the same time, achieve the highest possible level of member satisfaction. The handbook also examines questions such as:

• How can technology help credit unions cement bonds with members?
• What business reasons are there for adopting technology?
• Which members are likely to be attracted by various technologies?
• What types of support - in terms of training, marketing, or technical help - are needed or desirable?
• What advantages and disadvantages does the technology carry?
• What can be learned from those who have gone first?

This book, one in a series of three on business development, examines how credit unions can expand their fields of membership by adding select employee groups (SEGs). The book will help your credit union improve profitability, while providing more people with the opportunity to join the credit union movement. The handbook examines questions such as:

• Where does your expansion plan fit in today\'s environment of mega-mergers and sky-high consumer expectations?
• How do you navigate the legal requirements of expanding your field of membership?
• What is the most effective way to evaluate potential employee groups?
• How do you establish a business partnership with a new SEG?
• How can credit unions strengthen bonds with new members, while maintaining ties with existing members?