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The Directors' Role When Complaints are Filed Against Senior Management Training on Demand
It’s not something you want to have first-hand and repeated experience with, but what do you do when a complaint is filed against management? Find out what the steps are and how to arm yourself before there are problems.
After this Training on Demand course, participants will be able to:
- Identify the roles of the board, HR, and management
- Conduct an effective investigation
- Identify problematic scenarios
See sample pages from the workbook
This CUNA Training on Demand course was prepared by Karen E. Saul of Farleigh Witt.
CUNA Training on Demand is a downloadable, video-like training tool that provides a 30-45 minute expert presentation on credit union topics. Order the training you need when you need it, and use it as frequently as you want. Learn more about CUNA Training on Demand.
With each Training on Demand purchase, you will receive five online exams. Instructions for taking these exams using our CPDOnline training program will be provided after your order is processed. Additional exams can be purchased for $24.50 each through CPDOnline - simply take the exam and your credit union will be invoiced.
NEW! CPDOnline members receive access to all CUNA Training on Demand courses and exams included in their membership. Learn more about CPDOnline.
By successfully completing the optional exam, you can earn 2 credits for the CUNA Volunteer Certification Program (Level 1, CEO Oversight) toward your Certified Credit Union Volunteer designation.
Training on Demand purchases are NON-refundable. If you are unable to download the Training on Demand presentation or need assistance, please call 800-356-8010, press 3.
Regular price: $199
Hurry, sale ends December 31, 2009!
| PRICE:$99.00 |
More info
- Volunteer Achievement Program (VAP)
- Volunteer Schools & Conferences
- Directors Newsletter
- Director Resources Package
- Volunteer Certification Program
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