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Credit Union Communications: Telephone Skills Part 1
Through this video you'll:
- Identify the steps for preparing to answer the phone
- Discover the difference: Answering phones vs providing excellent service
- Explore how to properly screen calls
- Understand how to close a call
Length: 26 minutes
Print Date: 1992
CANCELLATION POLICY:
IF YOU RETURN THIS ITEM AFTER
30 CALENDAR DAYS FROM THE SHIPPING
DATE YOU WILL BE CHARGED A $45 RE-STOCKING
FEE ON EACH VIDEO RETURNED.
| Item/s | Price |
|---|---|
| 1 - 1 | $125.00 each |
| 2+ | $112.50 each |
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