Teller Survival Guide: The Drive-Up Window Video

*Demonstrates seven steps for keeping service personal at the drive-up *Describes seven drive-up communication techniques *Explains four reasons why drive-up lines are stressful *Illustrates six techniques for handling drive-up lines *Identifies three unique drive-up problems and explains how to handle them

Length: 25 minutes, Print Date: 1990

For the best value, order the Teller Survival Guide Video Kit, stock #22929. The set of 5 videos is only $468.75.

CANCELLATION POLICY:
IF YOU RETURN THIS ITEM AFTER 30 CALENDAR DAYS FROM THE SHIPPING DATE YOU WILL BE CHARGED A $45 RE-STOCKING FEE ON EACH VIDEO RETURNED.

Also available :

• as a DVD video
• as a DVD video