Teller Survival Guide: The Rookie Video

*Outlines five skills new tellers should develop *Explains the fundamental difference between a credit union and other financial institutions *Describes five common reactions for rookie tellers and how to overcome them *Explains the importance of organization at the counter *Demonstrates the eight steps of effective communication *Illustrates how to respond to a line of members

Length: 35 minutes, Print Date: 1990

For the best value, order the Teller Survival Guide Video Kit, stock #22929. The set of 5 videos is only $468.75.

CANCELLATION POLICY:
IF YOU RETURN THIS ITEM AFTER 30 CALENDAR DAYS FROM THE SHIPPING DATE YOU WILL BE CHARGED A $45 RE-STOCKING FEE ON EACH VIDEO RETURNED.