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Marketing & Business Development
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Teller Survival Guide Series & Robbery Kit DVDDiscover the ease of watching the Teller Survival Guide & Robbery Videos on DVD! These series of video classics have been reformatted to remove the hassle of VHS and fit your lifestyle. Get the best value for your dollar with this kit, which includes both disc 1 and 2. Teller Survival Guide Series: Disc 1 includes: Volume 1: The Rookie- Outlines five skills rookie tellers should develop and describes common fears new tellers have and how to overcome them. Volume 2: Fine Tuning Your Skills- Receive 10 tips for professionalism, relationships with other departments, handling difficult situations, and common policies and procedures Volume 3: The Drive-Up Window- Learn tips for drive-up window professionalism, communication, and handling common problems. Teller Survival Guide Series & Robbery Video: Disc 2 includes: Volume 4: Common Scams & Collusion- Classifies and explains how to handle internal security threats, extortion, check kiting, and fraud. Volume 5: Common Balancing Errors-Examines the basics of balancing a cash drawer as well as how to find and avoid making balancing errors. Robbery- Provides employees with procedures and guidelines to use before, during, and after a robbery. Also available :
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