Rethinking Branch Design - White Paper PDF

This white paper is from the CUNA OpSS Council.

Credit unions taking a non-traditional approach to branch design may seek to improve the member relationship, create a service culture, improve operating efficiency, or meet other strategic objectives. Credit unions that buck tradition aim to design branches that will help carry their organizations into the future.

This white paper is free for all CUNA Council members.

Author: Darla Dernovsek, February 2008

This item is an Adobe PDF.