CU Magazine Best Practices Report: Lessons Learned from Business-Services Providers PDF

Although the credit union share of the business lending market is negligible compared with banking institutions--0.73% vs. 99.27%--it has grown rapidly during the past few years. This new report shares wisdom from eight veterans of member business lending.

These case studies show how credit unions of varying sizes, markets, and locations have found different paths to success in member business lending.

Among insights you'll gain from this report:

• Methodical, market-driven approaches to analysis and planning for member business services;

• Answers the challenges of staffing your member business services department; and

• Ways to focus on building relationships rather than conducting transactions.

This Best Practice Report is 22 pages.

This item is an Adobe PDF. If you are unable to download the PDF report or need assistance, please call 800-356-8010, press 3. PDF downloads are nonrefundable.

This item is an Adobe PDF.

Also available :

• in a printed format