2006/2007 National Member Survey PDF

One Book–All the Tools

CUNA & Affiliates' 2006-2007 National Member Survey uncovers trends involving your members' attitudes and use of financial services. Further, it reveals how these trends will impact your credit union and strategies to head off the threats and better take advantage of the opportunities to attract more of your members' financial business.

It's an essential planning tool for any credit union looking to improve its bottom line, provide better service, become its members' primary provider, and stay abreast of impending member issues.

Use the data and analysis as a credit union planning tool. Feedback from members and knowledge of competitors will help you offer the right product mix to keep satisfied members, build member loyalty, and expand your business.

Maintain your competitive edge by understanding trends, and select the right strategies for your credit union.

The 2006-2007 National Member Survey gives you data and analysis of:

• Remote banking & delivery channel opportunities
• Which members use what financial services and where
• Member and nonmember demographics
• Members' primary financial institution and their satisfaction with this provider
• Members' loyalty to their credit union and other providers

View Excerpts of NMS Report/Results

This report is provided in a convenient PDF format. If you are unable to download the PDF report or need assistance, please call 800-356-8010, press 3. PDF downloads are NON-refundable.

This item is an Adobe PDF.

Also available :

• in a printed format