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Credit Union Model Policies: Framework for Compliance (PDF)

Well-written policies promote consistency, let employees know what is expected, and help protect your credit union and board members from lawsuits. This resource will guide you in creating policies that comply with legal and regulatory requirements. With this guide, you will get valuable information on developing your credit union’s policies and getting them approved by your board. Also included are sample policies furnished in MS Word so you can easily customize any policy for your credit union. The PDF and the MS Word files will download as one zipped file.

The explanatory text and policies cover:

  • E-commerce policy
  • Allowance for Loan and Lease Loss (ALLL) policy
  • Member business loans policy
  • Courtesy pay policy
  • Disaster recovery policy
  • Indirect lending policy
  • New personnel policies for affirmative action, accommodation for disabilities (ADA) and medical leaves of absence (FMLA).

If you are unable to download the PDF report or need assistance, please call 800-356-8010, press 3. PDF downloads are NON-refundable.


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